Client Portal

We are proud of you for recognizing your value, and we thank you for trusting CYN Counseling Center to support your mental wellness. We offer traditional and specialized counseling services, as well as specialized programming for various needs. To learn more, call us at 847-548-6000 today!


Counseling Client Intake Forms

Formulario de Consejeria

Nurturing Families Program Intake Forms

Mentoring Consent for Services



What are your hours? Do you offer evening and weekend appointments?

CYN Counseling Center is open 9am-9pm Monday-Thursday and 9am-5pm Friday

24-hour crisis line: 847-587-3100

How much are services? Do you accept my insurance?

CYN Counseling Center seeks to provide quality, affordable mental health care for everyone. We accept all major insurance, including
Medicare, and sliding scale fees or free services may be available to those who qualify. Unfortunately, we do not accept Medicaid at this time.

What languages do you offer services in?

CYN Counseling Center offers support and programming in English and Spanish. For support in another language, please call 847-548-6000 to discuss translator options.

Where are you located? Can I get support in my area?

CYN Counseling Center is located about half a mile East of Rte 45 in Grayslake, IL next to Blue Moon Gallery.  Our address is 18640 W Rte 120 in Grayslake, IL 60030; however, on occasion, some GPS systems will only recognize our address as being in Gages Lake. If you need help finding us, call 847-548-6000.

Additionally, our primary service area is Lake and McHenry Counties; however, virtual appointments can be made available. Contact us at 847-548-6000 or complete the client intake forms to determine if we are able to best accommodate you.

View Other Frequently Asked Questions


For your convenience, CYN Counseling Center accepts all major credit cards. While we migrate our data systems, online payments are temporarily unavailable. To make a payment via credit card, please pay in-person at CYN’s office, or by phone via our office manager (847) 548-6000 during regular business hours. Thank you!